Privacy Policy

At Relay, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Relay platform and services ("Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

COLLECTION OF YOUR INFORMATION

We may collect information about you in various ways. The information we may collect via the Service includes:

Personal Data

Personally identifiable information that you voluntarily provide when registering with or using our Service, such as:

• First and last name
• Email address
• Profile picture
• Social media profiles
• Fitness activity data from connected services (Strava, Apple Health, Garmin, etc.)
• Fitness metrics such as distance, pace, calories, heart rate, and elevation

Derivative Data

Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.

Financial Data

If applicable, financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) for premium subscription services.

Data From Third Parties

Information from third-party services, such as Strava, Apple Health, Garmin and other fitness tracking platforms. This includes activity data, fitness metrics, and profile information from these platforms when you connect your accounts to our Service.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Process your fitness activity data to create customized shareable content.
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Deliver targeted advertising, newsletters, and other information regarding promotions and the Service to you.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Generate a personal profile about you to make future visits to the Service more personalized.
• Increase the efficiency and operation of the Service.
• Monitor and analyze usage and trends to improve your experience with the Service.
• Notify you of updates to the Service.
• Offer new products, services, mobile applications, and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of the Service.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Send you a newsletter.
• Solicit support for the Service.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

If you interact with other users of our Service, those users may see your name, profile photo, and descriptions of your activity, including your workout data that you choose to share publicly.

Online Postings

When you post content to our Service (e.g., sharing your workout images/data), the content may be viewable by other users of the Service based on your privacy settings.

Business Transfers

If the company undergoes a business transaction such as a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

YOUR RIGHTS AND CHOICES

You have the right to request information about the personal data we hold about you and to request correction, deletion, or restriction of your personal information. You also have the right to data portability, which means you can request that we provide you or a third party with your personal data in a structured, commonly used, and machine-readable format.

If you have given consent for us to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your prior consent.

You can update your account information and preferences by logging into your account settings. You can also opt-out of receiving promotional emails by following the unsubscribe instructions in each message.

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Outpace Pro LLC
Email: privacy@sharerelay.com